• Appointments can be edited or cancelled up to 12 hours before the booking time. • Changes or cancellations made within 12 hours of the appointment time may be charged in full. • No-shows may be charged the full service amount and may be restricted from future bookings. • Please arrive on time. Late arrivals may result in a shortened service or cancellation. • Prices are confirmed at the time of booking and are subject to change. By booking an appointment, you agree to these terms.